Potato Export Customer Feedback Form

Please answer all the questions. Use the comments box to clarify any of your responses.

Application Forms

(5a) How easy is the export Label Application form to understand?

I find the form clear and easy to understand

I find the form difficult to understand and complete

I don't use this form

I use MySPUDS to apply online

(5b) How easy is the export Phytosanitary Application form to understand?

I find the form clear and easy to understand

I find the form difficult to understand and complete

I don't use this form

Potato Export Website Information

(6) How clear and easy to use are the Potato Export Data pages provided on the SASA website?

I find the information clear and easy to use

I find the information unclear/difficult to use

I don't use these pages

(7) How clear and easy to use are the Potato Import Conditions (Import Countries A-Z) pages provided on the SG website?

I find the information clear and easy to use

I find the information unclear/difficult to use

I don't use these pages

Telephone Communications

(9) How helpful are SASA staff on the telephone?

Helpful

Not helpful

I don't use this service

Email Communication

(10) How helpful are SASA staff via email?

Quick to respond and helpful

Not helpful or quick to respond

I don't use this service

Comments

Please use the space above to explain any of the responses you have made, or to comment on any aspect of the service provided by SASA/SGRPID in respect of seed potato classification.

Thank you for taking the time to complete this questionnaire

Potato Export Customer Feedback Form

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Potato Export Customer Feedback Form

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