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  Customer Satisfaction Results Saturday, March 13, 2010  

Customer Satisfaction Survey 2002

In response to the Agency's target of consulting fully with its customers; the OSTS has since 1994 conducted surveys of those who make use of its seed testing service for certification and/or advisory purposes. The main purpose of these surveys is to gauge the effectiveness of the service delivered, and to bring to light ways in which customers felt that the service could be improved.

Computer

Samples being registered

The report of this survey will be published shortly - in the meantime the attached file contains the collated responses that were received.

Publication Date ::

02/05/2002

Title ::

Customer Satisfaction Survey 2002

Author ::

Caroline Cadger

Brief Description ::

Collated responses
(PDF file - 440kb)

File ::

 

Scottish Executive website Scottish Parliament website
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